Privacy Policy
Policy Overview
This Privacy Policy outlines our approach to collecting, using, and sharing personal information when you interact with our services. It applies to all users, visitors, and customers. We prioritize transparency and user control over personal data. Your continued use signifies acceptance of this policy.
Information Collection Methods
We collect data you provide directly—such as registration details, form submissions, and support inquiries—as well as information gathered automatically through cookies and server logs. Direct data includes name, contact details, and preferences. Automatic data includes IP address, device type, and usage statistics. We also obtain data from third-party integrations when you link external accounts.
Use of Cookies and Similar Technologies
Cookies, web beacons, and local storage help us remember your preferences, authenticate sessions, and analyze site performance. We use first- and third-party cookies to tailor content and marketing. You can manage cookie preferences via browser settings or opt-out tools. Disabling cookies may affect the functionality of certain features.
Purposes of Processing
Personal data is processed to provide core services, customize user experience, communicate updates, and detect fraud. We also use data for research, analytics, and business planning. Marketing communications are sent only with your consent and can be opted out of at any time. We ensure all processing aligns with the original purpose of collection.
Legal Grounds
Our lawful bases include consent, contractual performance, legal compliance, and legitimate interests. We obtain explicit consent for marketing and profiling activities. Contract necessity underpins order fulfillment and subscription management. Our legitimate interests include platform security and product improvement.
Data Recipients
Your personal information may be shared with service providers such as payment gateways, cloud hosting providers, and analytics platforms. All recipients are bound by confidentiality and data protection obligations. No personal data is sold to advertisers or marketers. We may disclose data to authorities if required by law.
International Data Transfers
We operate globally, which may involve transferring personal data across borders. We ensure that such transfers comply with applicable data protection laws by employing standard contractual clauses or other recognized mechanisms. Adequate safeguards are in place to protect your data. You may request details of the safeguards used.
Data Retention and Disposal
We retain personal data only for as long as necessary to meet the purposes set out in this policy or to comply with legal retention requirements. When data is no longer needed, we delete or anonymize it. Backup copies may persist briefly for disaster recovery. Periodic audits ensure compliance with our retention schedule.
Security Safeguards
A combination of technical, administrative, and physical measures—such as encryption, access controls, and secure facilities—protects your data. We conduct regular security assessments and incident response drills. Staff access is restricted based on role and necessity. Despite best efforts, no system is entirely risk-free.
Children’s Data
Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children without parental consent. If we learn of any unauthorized collection, we promptly delete the information. Parents may request verification of removal for any data inadvertently collected.
Your Rights and Choices
Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to lodge complaints with supervisory authorities. To exercise these rights, submit a request using our support channels. We commit to responding within legally mandated timelines.
